Privacy Policy

1. Introduction

Nextdoor Home Buyers is committed to safeguarding the privacy of every individual who visits our website or engages with our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in full compliance with applicable federal and Florida state privacy laws.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or submit a property inquiry:

Personal Identification Information: Full name, email address, phone number, and mailing address.

Property Information: Property address, condition, type, and ownership details.

Communication Data: Records of your correspondence with our team via phone, email, or SMS.

Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

3. How We Use Your Information

The information we collect is used strictly for the following purposes:

To evaluate your property and prepare a fair cash offer.

To communicate with you regarding your home sale inquiry via phone, email, or SMS.

To improve our website experience and service quality.

To comply with legal obligations and regulatory requirements.

To send relevant updates and information about our services, subject to your consent.

4. A2P SMS Communication & TCPA Compliance

Nextdoor Home Buyers fully complies with the Telephone Consumer Protection Act (TCPA) and all A2P (Application-to-Person) messaging regulations. By providing your phone number and submitting a form on our website, you expressly consent to receive automated or manually dialed SMS messages and calls from Nextdoor Home Buyers.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Message and data rates may apply depending on your mobile carrier.

We do not share your phone number with unauthorized third-party marketers.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies help us understand how visitors interact with our site so we can continuously improve our services. You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.

6. How We Share Your Information

Nextdoor Home Buyers does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and delivering our services, subject to strict confidentiality agreements.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encrypted data transmission, and restricted access to personal data within our organization. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

Nextdoor Home Buyers retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

9. Your Rights & Choices

As a user of our website and services, you have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request corrections to any inaccurate or incomplete information.

Deletion: You may request the deletion of your personal data, subject to legal obligations.

Opt-Out: You may opt out of marketing communications at any time by contacting us or replying STOP to SMS messages.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

10. Children's Privacy

Our website and services are intended solely for individuals aged 18 years and older. Nextdoor Home Buyers does not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information through our website, we will promptly delete such information from our records.

11. Third-Party Websites

Our website may contain links to external third-party websites. Nextdoor Home Buyers is not responsible for the privacy practices or content of those websites. We strongly encourage you to review the privacy policies of any third-party sites you visit through links on our website.

12. Changes to This Privacy Policy

Nextdoor Home Buyers reserves the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to reach out to us:

Nextdoor Home Buyers Orlando, Florida 📧 [email protected] 📞 407-460-6516